What Is A Support at Home Service Agreement?
What is a Support at Home service agreement? Learn what it includes, what to check before signing and how it affects your services, costs and provider relationship.
Old Age Plan Editorial Team
What Happens At Your First Aged Care Provider Meeting?
What happens at your first aged care provider meeting? Learn what the provider will discuss, what documents to prepare, which questions to ask and what should be agreed before services begin.
How Do You Start Approved Aged Care Services?
How do you start approved aged care services? Learn the steps after approval, including choosing a provider, using referral codes, signing a service agreement and starting Support at Home services.
What Are My Aged Care Referral Codes?
What are My Aged Care referral codes? Learn what referral codes are, where to find them, when to share them with a provider and how they help start approved aged care services.
How Do You Choose An Aged Care Provider?
How do you choose an aged care provider? Learn what to compare, which questions to ask, how service agreements work and how to select a provider that best meets your care needs.
What Is A My Aged Care Support Plan?
What is a My Aged Care support plan? Learn what a support plan includes, how it guides aged care services, when it can be reviewed and how to use it when choosing providers.
Who Conducts A My Aged Care Assessment?
Who conducts a My Aged Care assessment? Learn who the assessor is, the difference between Regional Assessment Service (RAS) and Aged Care Assessment Teams (ACAT), and what to expect during the assessment process.
Can You Have Another My Aged Care Assessment?
Can you have another My Aged Care assessment? Learn when a reassessment may be needed, what changes to report, how support plan reviews work and how to prepare if care needs have changed.
Can You Appeal A My Aged Care Assessment Decision?
Can you appeal a My Aged Care assessment decision? Learn when you can request an internal review, what information to include, review timeframes and what happens if you still disagree with the outcome.
How Long Does A My Aged Care Assessment Take?
How long does a My Aged Care assessment take? Learn how long the assessment appointment usually lasts, what affects waiting times and how long it may take before support begins.