Starting Services brings together practical guidance for older Australians and families preparing to begin approved Support at Home services.
This category explains the steps that may follow provider selection, including service commencement, initial planning, communication, scheduling and understanding how agreed supports will be delivered.
Use these articles to prepare for the transition into services, understand what should happen at the beginning and identify issues that may need to be clarified with the provider before ongoing support is established.
Preparing for in-home care involves open family conversations, practical home safety adjustments, and clear administrative planning. By establishing service agreements, creating a central care folder, and respecting daily routines, you can ensure your ageing parent feels supported and in control. Thoughtful preparation protects their dignity, safety, and independence from the very first visit.
What are My Aged Care referral codes? Learn what referral codes are, where to find them, when to share them with a provider and how they help start approved aged care services.