Category Starting Services

Old Age Plan Starting Services category cover

Starting Services brings together practical guidance for older Australians and families preparing to begin approved Support at Home services.

This category explains the steps that may follow provider selection, including service commencement, initial planning, communication, scheduling and understanding how agreed supports will be delivered.

Use these articles to prepare for the transition into services, understand what should happen at the beginning and identify issues that may need to be clarified with the provider before ongoing support is established.