What Is A Support at Home Service Agreement?

What is a Support at Home service agreement? Learn what it includes, what to check before signing and how it affects your services, costs and provider relationship.

The Support at Home category brings together practical guidance to help older Australians and their families understand the Australian Government’s Support at Home program and how it can help people remain independent in their own homes. It explains how the program works, who may be eligible and the decisions involved in accessing and managing in-home aged care services.
Articles in this category cover eligibility, assessments, funding, service types, provider selection, care planning, ongoing reviews, participant contributions and managing support over time. The category also explores common questions, changes to in-home aged care and practical strategies for getting the most from available services while continuing to live safely and independently at home.
Whether you’re preparing to enter the Support at Home program or already receiving services, this category provides Australian-focused information to help you understand your options, navigate the system with confidence and make informed decisions about ongoing care and support at home.

What is a Support at Home service agreement? Learn what it includes, what to check before signing and how it affects your services, costs and provider relationship.

What happens at your first aged care provider meeting? Learn what the provider will discuss, what documents to prepare, which questions to ask and what should be agreed before services begin.

How do you start approved aged care services? Learn the steps after approval, including choosing a provider, using referral codes, signing a service agreement and starting Support at Home services.

What are My Aged Care referral codes? Learn what referral codes are, where to find them, when to share them with a provider and how they help start approved aged care services.

How do you choose an aged care provider? Learn what to compare, which questions to ask, how service agreements work and how to select a provider that best meets your care needs.