Shipping Policy

Last updated: May 2026

This Shipping Policy is issued by A Degree North Pty Ltd (ABN 70 666 927 865), trading as Old Age Plan (“we”, “our”, “us”).

1. Order Processing

All orders are typically dispatched within 24–48 hours of payment on business days (Monday–Friday, excluding public holidays).

2. Shipping Method

Orders are shipped via Australia Post using a Large Letter service.

This is an untracked delivery method designed to keep shipping costs low while ensuring reliable delivery across Australia.

Estimated delivery time: 3–7 business days Australia-wide.

3. Shipping Rates

Standard delivery is included with all orders Australia-wide.

4. Delivery Delays

Delivery times are estimates only and may vary depending on Australia Post processing times, location, and peak periods.

5. Incorrect or Incomplete Address

Please ensure your shipping details are accurate before completing checkout. We cannot take responsibility for delays or non-delivery due to incorrect address details.

6. Lost or Delayed Mail

As this is an untracked service, we are unable to provide tracking updates once an item has been dispatched.

If your order has not arrived within 10 business days, please contact us and we will work with you to resolve the issue.

7. International Shipping

We currently ship within Australia only.

8. Contact Us

For shipping enquiries, please contact:
support@oldageplan.com.au